Lead Business Analyst

Key Responsibilities

• Process Analysis Design: Assess current MST processes to identify inefficiencies, gaps, and risks. Develop and implement process improvement strategies aligned with regulatory and business requirements. Create detailed process maps, workflows, and documentation.
• Stakeholder Collaboration: Work closely with MST teams, Quality, Regulatory, and IT to gather requirements. Facilitate workshops and meetings to drive process discussions and secure stakeholder buyin.
• Change Management: Lead change initiatives, including training and communication plans. Ensure smooth adoption of new processes and technologies.
• Compliance Governance: Ensure processes adhere to GMP, GxP, and other regulatory standards. Conduct audits and reviews to maintain compliance.
• Performance Monitoring: Define KPIs and monitor effectiveness of implemented processes. Recommend adjustments based on performance data and feedback.

Education

• Bachelor's or Master's in Engineering, Life Sciences, Business, or related field.

Experience

• 5+ years in business process consulting or MST operations.
• Strong knowledge of manufacturing processes, technology transfer, and regulatory compliance.
• Proficiency in process mapping tools e.g., Visio, ARIS and data analysis.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to manage multiple projects and deliver within timelines.

Preferred Skills

• Experience in pharmaceutical or biotech MST environments.
• Knowledge of digital transformation tools and automation technologies.
• Project management certifications PMP, PRINCE2 are a plus.

Required Skills

• Business Analysis (BA), Process Mapping, Customer liaison, Reporting, Agile & Lean Methodologies, Life Sciences Domain Knowledge, Stakeholder Management and Data Analysis