Lead Business Analyst – LCNC / Workflow Automation (n8n)-Onsite (5 days/week)

Lead Business Analyst – LCNC / Workflow Automation (n8n)We are seeking a highly experienced Lead Business Analyst with strong expertise in Low-Code / No-Code (LCNC) workflow automation, preferably n8n, to support enterprise-wide automation and AI-driven transformation initiatives within the Banking domain. This role requires a strategic thinker who can bridge business and technology, drive requirement discovery, and enable scalable automation solutions. The ideal candidate brings strong analytical capabilities, hands-on automation exposure, and a passion for leveraging AI tools to improve delivery efficiency.Key ResponsibilitiesEngage stakeholders to understand current processes, identify pain points, and uncover automation opportunitiesConduct workshops (discovery, requirement gathering, design thinking) with business and IT teamsTranslate business needs into functional requirements, user stories, process flows, and acceptance criteriaAct as the SPOC for requirement clarification throughout the project lifecycleEnsure alignment between business objectives, automation outcomes, and regulatory requirementsDesign, analyze, and document workflows using LCNC platforms (preferably n8n)Work with tools like Power Automate, Zapier, Make.com, Appian (nice to have)Define end-to-end workflow orchestration, including system integrations, exception handling, retry mechanisms, and human-in-the-loop processesCollaborate with developers, architects, and platform teams to deliver scalable solutionsSupport UAT, production rollout, and post-deployment optimizationUtilize AI tools (e.g., Copilot, ChatGPT, Cursor) to accelerate documentation and requirement gathering, improve analysis and solution design, and enhance team productivityIdentify opportunities to integrate AI into workflows for decision-making, classification and routing, and data enrichmentDevelop and maintain high-quality artifacts: Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), user stories & acceptance criteria, process flows and solution diagrams, value realization and benefit analysis documentsEnsure compliance with enterprise governance, security, and banking regulationsSupport audits and compliance reviews as neededRequired Skills & Experience8–10+ years of experience as a Business AnalystStrong background in Banking / Financial ServicesHands-on experience with LCNC workflow automation tools, especially n8nExperience in large-scale automation or digital transformation programsStrong understanding of system integrations and API-driven architecturesExpertise in requirement elicitation techniques, process modeling (BPMN preferred), Agile/Scrum or hybrid delivery modelsExperience working with cross-functional teams (Dev, QA, Architecture)Exposure to AI-driven automation / intelligent workflows (highly desirable)Preferred QualificationsExperience with enterprise workflow orchestration platformsExposure to AI-enabled business process automationStrong problem-solving and communication skillsAbility to operate in fast-paced, enterprise environmentsWhy Join UsOpportunity to work on cutting-edge AI and automation initiativesExposure to enterprise-scale transformation programsCollaborative and innovation-driven environment