Lead Billing Representative

To support billing operations, the full-time hourly Lead Billing and A/R Billing Representative will manage billing statement production, reconcile accounts, and serve as the primary contact for billing inquiries while working remotely. Key responsibilities Oversee the training of billing staff on bill creation and delivery tasks for various customer types Manage manual invoicing and the new group first invoice process, ensuring timely delivery and accuracy Act as the subject matter expert for billing and accounts receivable, providing guidance and support to staff and clients Required qualifications High school diploma/GED or equivalent; Bachelor's or Associate degree preferred Prior experience in billing and accounts receivable Proficiency in Excel and experience with macros Ability to reconcile billing payments in a high-volume environment Experience in training and providing support to team members