Managing daily operational support for enterprise applications, the full-time Lead Application Support will oversee helpdesk functions, drive issue resolution, and mentor application support staff while working remotely. Key responsibilities Coordinate daily operational support and act as the escalation point for critical application incidents Analyze workflows to identify and resolve systemic application software problems while partnering with technical teams Mentor and guide a team of application analysts and manage relationships with software vendors Required qualifications Bachelor's degree in computer science, information systems, or equivalent preferred 5+ years of experience in a healthcare-based help desk or equivalent environment 2+ years of experience in a supervisory role Proficiency with Windows 7/10 and Microsoft Office 365 Experience with JIRA and/or Confluence
Lead Application Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.