LEAD ANALYST DIGITAL CUSTOMER SOLUTIONS

Lead Analyst, Us Digital Customer Solutions Deployments

DePuy Synthes is recruiting for a Lead Analyst, US Digital Customer Solutions Deployments located in Raynham, MA, Raritan, NJ, Palm Beach Garden, FL or West Chester, PA

About Orthopedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopedics? Ready to join a team that's reimagining how we heal? Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.

Responsibilities:

• Lead and support projects to develop and test orthopedic inventory management and other supply chain digital solutions, including developing actionable recommendations and implementation strategies
• Lead and support the implementation of customer deployments and pilots of field-based inventory management and other supply chain digital solutions
• Lead discussions with internal teams and customers to determine opportunities to improve inventory optimization and digital solution expansion across all franchises.
• Support digital solution marketing and adoption across various customer segments (ASCs, Trauma Centers, IDNs, Hospitals, etc.)
• Shape scorecards/dashboards to track progress against specific customer initiatives and educate MedTech teams on the processes and systems needed to address customer goals and challenges.
• Seek & lead continuous improvement and standardization of customer engagements/deployments and tracking within the team for supported solutions.
• Demonstrate a high degree of autonomy to assess the supply chain, recommend and implement solutions, and plan and provide significant recommendations for consideration into Supply Chain Customer Solutions Team.
• Mine and analyze data across multiple data sources: Order to Cash (multiple), Transportation, Finance, Distribution, E-Commerce, Cost to Serve; as well as customer provided data sets.
• Conduct quantitative and qualitative analysis to identify trends and opportunities.

Experience and Skills

Qualifications:

Required:

• Minimum of Bachelor's degree required; focused degree in Supply Chain or Engineering preferred
• Minimum of 6+ years of relevant Supply Chain/Distribution Logistics experience is required
• Ability to lead projects and cross-functional teams within a highly matrixed organization, sometimes requiring managing and leading without authority is required.
• Demonstrated problem-solving and advanced analytical skills is required.
• MS PowerPoint and MS Excel proficiency, is required

Preferred:

• Supply Chain experience within a Healthcare environment and/or a distributor of medical and surgical supplies preferred
• Customer service experience and/or experience interacting directly with customers is preferred
• Project Management experience preferred
• Advanced MS Excel proficiency, including the use of Lookup Functions, Pivot Tables, Macros, and the import/export of data, is preferred
• Experience/Proficiency with MS Project and/or MS Visio flowcharting preferred
• Working knowledge of SAP and/or Tableau preferred
• LEAN/Process Excellence experience, training, or certification is preferred
• APICS, FPX/PMP, or CPM certifications are a preferred

Other:

• Located in Raritan, NJ with considerations made for other US locations or remote
• Requires up to 40% domestics travel