Anatomic Pathology Support Representative IIIAnatomic Pathology Support Representative III - Knoxville, TN, Monday to Friday, 8:00 AM to 5:00 PMPay range: $17.20+ per hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for Wellness®HealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!The Anatomic Pathology Support Representative III position is for an individual with previous AP support experience. The individual will handle escalated/complex AP support functions, pending list issues and QA/QC functions.ResponsibilitiesAble to perform all duties of an AP Support Rep II.Provide QA/QC supportProvide training to newly hired employees, as neededMonitor and manage TIQ processProcess and manage send out testingManage and respond to problem tracking incidentsMonitor and manage pending listsMay administer and track approved release of AP materials according to corporate policyMay document client calls as indicated in corporate AP Report Notification policyHandle escalated calls and follow up with clientsResolve complex customer and AP support issuesCross training in both cytology and pathology support tasksParticipate as a team member in department process improvement activitiesEnsure compliance with all local, federal, CLIA and CAP regulations.Other duties, as assigned by supervisor.QualificationsRequired Work Experience:3 years of related experiencePreferred Work Experience:Quest LIS knowledgePhysical and Mental Requirements:Must be able to sit and/or stand for long periods of time.Knowledge:Knowledge of medical terminologySkills:PC skills, to include MS OfficeStrong data entry skillsGood clerical, organizational, problem solving, phone and communication skillsLeadership skillsEducationBachelor's Degree (Preferred)High School Diploma or Equivalent (Required)About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.