Baystate Health, western Massachusetts’ only academic center and tertiary care provider, seeks a Laboratory Quality and Phlebotomy Manager to lead the QA program and oversee regulatory compliance across the system. This role drives improvements in quality metrics, standardizes processes, and coordinates inspections with CAP, AABB, and Joint Commission.
The position partners with lab leadership to implement Lean and Six Sigma initiatives, manage budgets, and support patient safety and service
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