Laboratory Manager

Laboratory Manager - Southfield, MI, Monday to Friday, 8:00 AM to 5:00 PM

Overall responsibility for planning, coordination, evaluation, and supervision of all technical/operational activities and staff in the laboratory. Responsible for operating the lab with highest quality, safety and integrity in an efficient and economical manner.

Pay Range

$88,550+ per year. Salary offers based on skills, training, experience, education, certifications and market factors. Successful candidates may receive annual performance bonus compensation.

Benefits

Best-in-class benefits and programs to support employees and families. Benefits may include:

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Well‑being programs
• Annual no‑cost health assessment program (Blueprint for Wellness)
• HealthyMINDS mental health program
• Vacation and flexible time
• 6 holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax or Roth IRA with company match up to 5% after 12 months
• Employee stock purchase plan
• Life and disability insurance, buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance (MyQuest)
• Career advancement opportunities
• and so much more

Responsibilities

• Plan, assign and direct work in the laboratory; serve as liaison with other areas.
• Mentor and support direct reports; identify and implement training programs.
• Define, coordinate and monitor QA programs; supervise Quality Coordinator; ensure compliance and keep QC reports current.
• Oversee staffing, interview, hire, train and provide performance evaluation and corrective counseling.
• Identify future needs in staff, equipment, facilities; submit procurement documentation.
• Review test performance, drive process improvements and project management; prepare required reports.
• Manage test database; ensure SOPs and databases accurately reflect current processes.
• Coordinate R&D activities and participate in committees.
• Develop annual budget and manage department costs to adhere to budget.
• Resolve client issues through interaction.
• Define, coordinate and monitor EHS programs and supervise Safety Coordinator.
• Maintain laboratory areas and equipment in safe, functional and sanitary condition.
• Adhere to CLIA, HIPAA, OSHA and laboratory safety requirements.
• Use PPE, engineering controls and work practice controls as directed.
• Participate in regulatory inspections.
• Other duties as assigned.

Qualifications

Minimum 8 years laboratory experience with at least 4 years direct supervisory experience in a clinical laboratory.

Physical and Mental Requirements

• Lift and carry objects up to 10 pounds frequently; 11–25 pounds occasionally; 36–50 pounds seldom; over 50 pounds requires assistance.
• Ability to sit or stand for long periods.
• Use manual and automated pipettes and instruments requiring dexterity.

Knowledge

• Comprehensive theoretical and operational knowledge in designated specialty.
• Knowledge of organizational/departmental policies and procedures.

Skills

• Proven leadership and problem‑solving skills.
• Detail‑oriented, work independently, prioritize tasks and handle multiple tasks simultaneously.
• Interpersonal and communication skills for effective interaction with employees, co‑workers and clients.
• Confidential handling of client information.
• Proficiency in Microsoft Office and Laboratory Information Systems.

Education

• Bachelor’s Degree in Medical Technology or related field (Preferred).
• Master’s Degree (Preferred).

Licenses and Certifications

• ASCP Certification (Preferred).
• Current California Clinical Laboratory Scientist license (Required).

Equal Opportunity Employer Statement

Quest Diagnostics is an equal opportunity employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.