Laboratory IS Program Coordinator (Medical Lab)The Laboratory IS Program Coordinator will facilitate communication, integration and problem solving with Beaker/Lab IT and Community Heath Teams and will be responsible for supporting the laboratory management team in coordinating select laboratory IS projects, upgrades, workflow improvements and other support functions. This role will ensure the laboratory is in accordance with all regulatory agencies and ensure all required documentation is in order and available to auditors. Additionally, the Laboratory IS Program Coordinator will participate in organizational and lab based quality improvement and compliance activities and reports to the Laboratory Billing and Compliance Program Manager.Responsibilities include:Aligns work to organizational objectives throughout UVA Health EnterpriseUVA Lab liaison to Community Health (and any future acquisitions), to ensure teams work to standardize workflow, reference ranges and test menusCreates, communicates, and maintains project reportsPartners with UVA Lab Beaker and laboratory teams for middleware/software updates and reference lab builds by ensuring lab teams are informed, testing is completed and appropriate documentation is maintainedEnsures all regulatory requirements are met and documented, i.e., calculations, interface verification, auto-verification rules, etc.Participates in team, project, and department meetingsIdentifies solutions to complex clinical, business directives, or implementation impediments.Provides consultative services to customers and technologists as to the workflow processes and incorporation of technology solutions.Solves production and maintenance problems, documents process and creates action plans delineating steps and procedures.Analyzes tasks and problems;, determining the most efficient and cost-effective method to accomplish work.In collaboration with Medical Directors and Lead Techs, implements and modifies test plans for information technology systems including unit and system testingDevelops clear, concise training materials for staff across laboratory and conducts customer educational sessions.Executes comprehensive testing plans to verify critical clinical or business outputs and system integrity.Prepares standard operating procedures and policiesDocuments and prioritizes issues with vendors; stays current with vendor trends, strategic plans and technology.Schedules loading bundles and fixes with vendor, systems group and customers.Examines techniques in use and determining appropriate changes to effect improvements, reduce costs and enhance internal operational business processes.Demonstrates ongoing dedication to expanding clinical and/or business expertise and applies new skills and knowledge.Maintains updates on UVA Health Laboratory webpagePerforms related duties as assigned.Analysis: Provides and maintains optimal data repositoryDevelops data reporting to support laboratory general operationsUtilizes reports to facilitate the monitoring and optimization of testingMaintains competency with data analysis software and . Conducts gap analyses for operational standardization of automation systems.Communication: Ensures timely and consistent communication.Ensures timely responses to team requests and inquiries.Provides high-level patient, peer and vendor and customer service.Strong written and verbal communication skills with other healthcare professionals.Collaborates professionally within multi-disciplinary teams.Quality: Checks and controls quality and accuracy of workPrioritizes workflow ensuring all services are performed in a timely manner.Considerable knowledge of laboratory testing namesTeamwork: Works within a team to achieve patient and team goals.Participates in the onboarding and training of new team members.Shares and initiates regular and professional communication with team members.Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers.Resolves conflicts independently, as appropriate.Accepts responsibility for actions and acts positively upon feedback from others.Minimum Requirements:Education: Bachelor's Degree required from an accredited college or university in medical technology, clinical laboratory science, or chemical, physical, or biological science or Information Systems or combination of the above. Graduate degree in healthcare related field preferred.Experience: 5 years of leadership experience in a complex health environment and experience in laboratory middleware, software and/or hardware preferred.License/Certification: Medical Technologist or categorical, CT, HTL, ASCP or equivalent, preferred.
May require a valid Virginia Driver's License. DI Training within 12 months of hire. Project Management trained and certified preferred.Physical Demands:Job requires standing, sitting for prolonged periods, frequently traveling, bending/stooping, reaching and repetitive motion. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs. May be exposed to fumes, chemicals, radiation, blood/body fluids and infectious disease.The pay range for this role is $33.27 - $53.23 hourly.
Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Benefits:Comprehensive Benefits Package: Medical, Dental, and Vision InsurancePaid Time Off, Long-term and Short-term Disability, Retirement SavingsHealth Saving Plans, and Flexible Spending AccountsCertification and education supportGenerous Paid Time OffUVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by U.S.
News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.