Job Title: Lab Systems Support Specialist (Scientific IT & 21 CFR Part 11 Compliance)
Location: Durham, NC 27701
Work Arrangement: Onsite
Employment Type: Contract
Duration: 6+ months
Domain: Life Sciences, Pharmaceuticals & Biotechnology IT
Pay Rate: $45.00/hr W2 | $55.00/hr C2C
Application Deadline: Nov 15th 2026
SKILLS REQUIRED
Primary (Must-Have):
• Lab IT Infrastructure & Instrument Integration (HPLC, GC, Spectrophotometers)
• Windows Workstations | Active Directory & SCCM Endpoint Administration
• GLP, GMP, FDA Regulations & 21 CFR Part 11 Compliance
Secondary (Good to Have):
• ITIL Processes (Incident, Problem, Change, and Service Request Management)
• System Backup, Recovery & Disaster Management
POSITION OVERVIEW
We are seeking an experienced Lab Systems Support Specialist to join our scientific IT operations department, reporting to the IT Infrastructure Manager. In this role, you will solve complex technical and compliance challenges by providing robust technical support for laboratory applications, instrument-integrated systems, and regulated IT infrastructure to ensure seamless research and manufacturing workflows.
ROLES & RESPONSIBILITIES
• Provide first-level technical support for laboratory applications, instrument-integrated systems (such as HPLC, GC, and spectrophotometers), and laboratory IT infrastructure
• Coordinate and execute application software installations, upgrades, patches, and configuration changes for standalone and networked laboratory systems
• Administer Active Directory components, endpoint management via SCCM, and Windows-based laboratory workstations to ensure secure and reliable network operations
• Perform user administration, system access management, backup and recovery monitoring, and audit trail reviews in alignment with ITIL-based change management processes
• Ensure strict compliance with GLP, GMP, FDA, and 21 CFR Part 11 regulatory requirements by maintaining approved SOPs, work instructions, and validation documentation
BENEFITS
Medical | Dental | Vision | 401(k)
EEOC Compliance:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
DISCLAIMER
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
Lab Systems Support Specialist (Scientific IT & 21 CFR Part 11 Compliance) in Durham at Pacer Group
This position is listed as contract and onsite. It was posted last week.