Job Opportunity
GxP experience
Strong communication skills – verbal and written
Projects strong positive presence with customers and senior management
Implements, monitors, and provides technical support of customer laboratory environments, typically integrated with instrumentation
Participate in and serve as technical lead for projects in support of laboratory computing for LCS Bothell, collaborating with IT Staff and clients at the site
Document procedures, policies, troubleshooting and best practices
Support change control activities, validation activities, Deviations and CAPAs for LCS Bothell
Escalates IT issues that are not resolved via regularly identified support channels
Identifies appropriate criticality of activities and tasks; adjusts priorities when appropriate
Utilizes available resources (individuals, processes, departments, and tools) to complete work efficiently
Works with Lab managers or Key lab users to manages Lab Computing aspects of On-boarding, retirement and relocation of equipment
Analyzes, identifies, and implements upgrades and/or solutions to improve the overall support of the benchtop platform in a timely manner
Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
Maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment
Responds to Lab software or hardware related inquiries
Effectively allocates time to complete work; coordinates schedules to avoid conflicts