Lab Project Coordinator

Project Coordinator IThe Project Coordinator I provides administrative and operational support to the Project Management Team, serving as a key liaison between project management and sample receiving/log-in teams. This role ensures accurate project intake, documentation, and coordination to support successful client project execution. The Project Coordinator I also assists with scheduling, data entry, client communications, and cross-functional collaboration.Job Duties:Greet walk-in clients; provide basic drop-off instructions (bottles, labeling, turnaround time).Answer phones, route calls, take messages.General office administration tasksLearn the lab's common tests/services well enough to guide clients and direct inquiries correctly.Prepare/verify chain-of-custody (COC) paperwork and basic client documentation.Sample receiving/log-in: Check labels, dates/times, preservation/temperature, paperwork; enter samples into LIMS, assign lab numbers, label/stage, refrigerate when required.Flag intake issues (missing info, wrong containers, hold-time/preservation problems) and escalate.Maintain front desk supplies/forms, sample containers, and a clean organized reception area.Prior reception or customer service experiencePrior laboratory experience preferredWorking knowledge of Excel, Outlook, and WordPay Rate: $20/hourRequired Skills/Abilities:Strong customer serviceClear communicationDetail-orientedOrganizedComfortable with data entry and proceduresAbility to multitaskEducation and Experience:Bachelor's degree in business administration, chemistry, biology, or a closely related field;One (1) year of customer service experience; OR an equivalent combination of education, training, and experiencePhysical Requirements:Ability to lift 30-40lb coolersKey Benefits Include:Medical, Dental, and Vision InsuranceFlexible Spending Accounts401(K) Plan with Competitive MatchContinuing Education and Tuition AssistanceEmployer-Sponsored Disability BenefitsLife InsuranceEmployee Assistance Program (EAP)Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)Profit Sharing or Individual Bonus ProgramsReferral ProgramPer Diem & Paid TravelEmployee Discount HubEEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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