Lab Information Administrative Assistant

Zimmer Biomet Team MemberAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.

We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.What You Can ExpectThis role is responsible for answering and providing information to customers, Healthcare professionals regarding activities, offices and employees within the organization. Performs varied and diverse office clerical duties. Requires knowledge of office systems and office procedures.

Duties include answering phones, typing, office machine operations, document scanning, faxing and filing.This position is onsite 5 days per week in Baltimore, MD.How You'll Create ImpactAnswer and make phone calls and direct calls and receive messages.Communicate with Healthcare professionals to answer questions and explain informationAccurately enter data into the LIMSReviews all requisitions for missing information, works to obtain missing information in a timely manner, and distributes new information to all departments involvedReports problem holds and provides resolution in a timely mannerObtain customers' names, addresses and billing informationFiles copies of information received in LIMSAlways maintain a clean and organized work areaCoordinates and communicates issues to Healthcare professionals and customers in a timely mannerAddress inquiries related to patient results and test submission in a timely manner.Performs other duties as assigned by customer service manager or the team lead.Read source documents such as emails and faxes and enter data into LIMS in a timely manner.Compile information about new accounts, enter and maintain account information and file related forms and documents.This is not an exhaustive list of duties or functions and might not necessarily comprise all the essential functions for purposes of the Americans with Disabilities Act.What Makes You Stand OutProficient in data entryOrganized and time management skills are essentialHighly developed sense of integrity and commitment to customer satisfactionMeticulous attention to detailAbility to communicate effectively in a team environmentStrong multi-tasking and time management skillsBasic understanding of the IT and EMR industryHigh degree of professionalism in a fast-paced and challenging environmentYour BackgroundMinimum requirements: High School Diploma or Equivalent1+ years of accessioning/Laboratory Technician experience preferredTravel ExpectationsUp to 5%Expected Compensation Range$22 - $27/hour USDEOE