Incedo Inc. is a high-growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We
are a long-term strategy execution partner for Fortune 500 enterprises, operating at the intersection of business
and technology across Banking & Payments, Wealth Management, Telecom, Hi-Tech, and Life Sciences.
We are building Incedo 4.0 - an AI-native, execution-focused, founder-led organization designed for scale, speed,
and long-term impact.
Incedo delivers ROI from AI @ Scale through the “Power of 3”:
Engineering & Operations excellence
Job Title : Lab & Field Hardware Technician/data Centre technician
Location : Oakland, California
Duration: Full-time
Level: Mid–junior (3–5 years relevant experience, or strong hands-on background with close supervision on unusual work)
Engagement: Full-time contract. Onsite/field work. Term and schedule with hiring manager.
Summary
Performs hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks. Follows runbooks and asks for help on complex or one-off issues. Does not own architecture or tool design.
Responsibilities
- Network / appliances: NIC moves, swaps, bypasses, and chassis relocations; Tetra/specialty NIC installs; switch wiring; in-path and WAN–LAN connectivity fixes.
- Storage: Disk and storage-unit replacements; drive swaps and field replacements (non-RAID flows as directed); spare parts.
- Logistics: Shipping, RMAs, peripherals; moving gear; PO/shipment tracking and inbound logistics.
- Lab: Cabling, patching, power-on, wake/sleep; facility/lab access coordination.
- Lab IT: ESX, Hyper-V / Windows Server hosts and LAN/WAN pairs (operate and troubleshoot with guidance).
- Other: General troubleshooting; remote syslog/logging server replacement as runbooked; hardware inventory and retired-gear tracing; use of internal analytics/DB/service endpoints and credentials per process; password sync and locked lab accounts for non-LDAP flows as trained.
Qualifications
- 1–3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.
- Basic hardware and network troubleshooting skills
- Able to follow written steps, label work, and record serials/asset data.
- Reliable for local transport when needed; clear written handoffs for shipments and RMAs.
- Nice to have: exposure to containers, CI/CD and storage networks.
Conditions
Physical work and sensitive areas; background check and security/credential rules as required.
Success
Tasks complete, traceable, and handoff-ready; issues beyond scope are escalated early with clear notes.
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