Andersen is hiring a Support Lead to build and scale a secure 24/7 technical support operation for a payments and fintech platform, ensuring PCI DSS compliance.
You will own the L1 function, perform duties during initial phase, define support processes, and create runbooks and incident management playbooks. As the team grows, you'll design hiring plans, shift schedules, and monitoring with the infrastructure team to detect incidents promptly.
#J-18808-LjbffrL1 Support Lead - 24/7 Fintech Ops in Location not specified at Unknown Company
This position is listed as full time and onsite.