- Lead the global KYC function, providing strategic direction, governance, and operational oversight.
- Own and continuously enhance the KYC operating model, including workflows, controls, escalation paths, governance structures, and process documentation.
- Maintain and update KYC policies and procedures to reflect evolving business requirements, regulatory expectations, and changes in the external risk environment.
- Partner with business segments and integration teams to provide practical guidance and support risk-informed decision making.
- Develop long-term plans to improve KYC effectiveness, scalability, and alignment with organizational objectives.
- Oversee day-to-day KYC operations, ensuring high standards of quality, efficiency, queue management, and SLA performance.
- Lead, coach, and develop the KYC Analyst team to drive capability building, performance excellence, and consistent decision making.
- Establish performance metrics and quality controls to improve service delivery and operational effectiveness.
- Manage complex KYC reviews, escalations, and exception cases, ensuring appropriate risk-based outcomes.
- Work closely with Legal, Compliance, International Trade Compliance (ITC), Commercial Risk, and business stakeholders to resolve challenging due diligence matters.
- Own relationships with key KYC vendors, including Exiger, Dow Jones, Moody's/Orbis, and other third-party service providers.
- Utilize dashboards, analytics, and performance metrics to identify trends, improve efficiency, and support decision making.
- Build strong partnerships with stakeholders across various departments and drive stakeholder engagement and communication.
Requirements
- Have a Bachelor's degree or equivalent professional experience.
- Have relevant experience in KYC, compliance, governance, risk management, audit, or related disciplines.
- Have experience leading a KYC function or similar due diligence program within a large multinational organization, preferably within the energy sector or a related industry.
- Demonstrate strong knowledge of third-party due diligence, beneficial ownership reviews, sanctions screening, watchlist monitoring, risk-based assessments, and escalation protocols.
- Have experience operating within complex, global matrix organizations and managing cross-functional stakeholder relationships.
- Possess strong leadership skills with a proven ability to coach, develop, and manage high-performing teams.
- Have experience designing and improving policies, procedures, controls, governance frameworks, and operational processes.
- Demonstrate expertise in vendor management, contract oversight, budget management, and supplier performance governance.
- Be highly analytical with the ability to leverage data and performance metrics to drive operational improvements and informed decision making.
- Possess excellent communication, stakeholder management, presentation, and executive influencing skills.
- Hold a relevant certification such as CAMS, ICA, CCEP, or equivalent, which is preferred.
- Experience with Exiger Insight 3PM or similar third-party risk and due diligence platforms is preferred.
- Knowledge of Dow Jones screening tools and compliance monitoring systems.
- Familiarity with Moody's Orbis or similar corporate ownership and company intelligence databases.
- Strong proficiency in Microsoft Excel, PowerPoint, Word, Power BI, and dashboard-based reporting tools.
- Experience working with workflow management systems, analytics tools, and reporting platforms.
Core Competencies
Demonstrates expertise in leading KYC functions, enhancing operational models, and managing complex due diligence processes while ensuring compliance with regulatory standards. Strong analytical skills are utilized to drive performance improvements and effective stakeholder engagement.
Highest-signal resume keywords
- KYC Governance
- Risk Management
- Vendor Management
- Leadership Skills
- Data Analytics
Hard Skills
- KYC Compliance
- Due Diligence
- Policy Development
- Process Improvement
- Risk-Based Assessments
- Escalation Protocols
- Performance Metrics
- Quality Controls
- Third-Party Due Diligence
- Sanctions Screening
Soft Skills
- Stakeholder Management
- Communication Skills
- Coaching
- Team Development
- Executive Influencing
Certifications & Qualifications
- CAMS
- ICA
- CCEP
Industry Keywords
- Compliance
- Governance
- Risk Management
- Energy Sector
- Multinational Organization
Tools & Technologies
- Exiger Insight 3PM
- Dow Jones Screening Tools
- Moody's Orbis
- Microsoft Excel
- Power BI
- Dashboard Reporting Tools
- Workflow Management Systems
- Analytics Tools