Kubernetes Container Platform Support Operations Engineer (DevOps)
Job Location: Alpharetta, GA, Omaha, NE, Frisco, TX, Coral Springs, FL, or Milwaukee, WI
# Positions: 2 | Employment Type: W2 | Duration: Long Term
Work Eligibility: All Work Authorizations Permitted – No Visa Transfers
Key Technology: Container Platforms, IAAS, Networks, Kubernetes, ARO
Job Responsibilities
- Operate container services platforms, emphasizing integration with CI/CD pipelines.
- Meticulously assess risks while ensuring task efficiency.
- Analyze, diagnose, replicate, and resolve technical issues reported by customers using Fiserv PaaS and CaaS platforms.
- Develop maintainable, reusable software from a consumer‑centric perspective.
- Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
- Handle and maintain support requests from business unit customers.
- Collaborate with other engineering groups to triage customer and business unit issues.
- Contribute to building and peer‑reviewing knowledge base articles and product documentation.
Required Skills and Experience
- Minimum of 5 years of hands‑on experience building and maintaining Container Platforms. ARO (Azure Redhat OpenShift) is a must.
- Proficiency in deploying and supporting Kubernetes on at least one public IaaS provider (Azure, Amazon, GCP, Alibaba).
- Strong networking fundamentals, including TCP/IP, subnetting, socket vs. connect timeouts, routing, and DNS.
- Experience designing and implementing Infrastructure as Code APIs using tools like Swagger.
- Solid understanding of virtual computing environments, including Hypervisors and load balancing concepts.
- Familiarity with Identity Management, Access Management, and Certificate Management.
- Demonstrated competency in programming/scripting languages (with a preference for Go, Ansible, Terraform, and Python).
- Hands‑on experience with distributed systems (Windows and Linux) and virtualization software (VMware).
- Understanding of DevOps practices, with hands‑on experience in Automation/Continuous Integration using tools like Jenkins, Harness, RunDeck, GitLab, and GitHub.
Desired Skills
- Experience with and PAS/TAS, PKS/TKGI, GKE, IBM Redhat OpenShift, ROSA.
- Experience with NSX, NSX‑T, and Panorama.
- Familiarity with vSphere7 and TKG.
- Background in DevOps methodologies.
- Excellent communication skills.
- On‑call experience.