Instacart is seeking a Knowledge Strategist Team Lead for its Governance group. The role involves managing content standards, conducting audits, and leading high-impact internal projects focused on optimizing knowledge infrastructure.
The ideal candidate should have over 4 years of experience in knowledge strategy and a deep understanding of AI tools, as well as a proven ability to drive continuous improvement within customer support environments.
This remote position offers competitive compensation within various pay ranges depending on location.
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