Knowledge Manager III
Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
- Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
- Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
- Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
Key Responsibilities:
- Coordinating organizational calendar, project tracking, and conference schedules.
- Supporting meetings of management bodies held at JDS.
- Providing all necessary support to facilitate or present at meetings, seminars, symposia, workshops, working group meetings, and off-sites.
- Providing ad hoc external admin support to and content management for relevant partners and organizations within the strategic analysis community.
- Collaborating with programmers and JDS government on website design, development, maintenance, and improvement.
- Developing production timelines, collaboration, data management and visibility for study activities, and products.
- Coordinating conference room and Video Teleconference (VTC) requirements.
- Receiving and handling visit access requests.
- Coordinating acquisition of office supplies.
- Managing and maintaining AWG website and related content.
- Collaborating with programmers and AWG leadership on website design, development, maintenance, and improvement.
- Working with AWG leadership to build and oversee the annual AWG budget budgets.
- Managing and maintaining AWG budget tool.
- Providing collaboration support for new projects as specified by AWG leadership.
- Coordinating organizational calendar, project tracking, and conference schedules for AWG meetings, conference, workshops, etc.
- Providing support for AWG meetings of management bodies.
- Providing all necessary support to facilitate or present at meetings, seminars, symposia, workshops, working group meetings, and off-sites.
- Coordinating conference room and Video Teleconference (VTC) requirements for AWG meetings, conference, workshops, etc.
- Receiving and handling visit access requests on behalf of AWG.
- Collect, compile, and analyze customer feedback monthly to improve quality of all product/service offerings and overall customer satisfaction.
- Monitor and evaluate internal data signals and customer feedback weekly to improve support processes, implement improvements, and measure effectiveness.
- Work with JDS product and support teams to develop and implement product/service improvement strategies.
Work Environment:
- Location: On-site
- Travel Requirements: Minimal 0-20%
- Working Hours: Standard
Qualifications: Required:
- Top Secret
- BA Degree
- A minimum of eight (8) years of knowledge/content management and administrative experience in at least two (2) of the following areas: 1. Administrative Support: Expertise in executive customer service, administrative support, scheduling, project management, relationship building, and communication. 2. Content Management: Expertise in content creation/curation, strategic writing/communication, copywriting, marketing, and DoW access control. 3. Knowledge Management: Expertise in change management, data analysis, database management, large-scale content curation/management, and DoW business/content processes.
- Additionally, candidates shall have demonstrated expertise in Structured Query Language SQL to extract, analyze, and manage metadata across large-scale enterprise content repositories and DoW databases and business processes.
Desired:
- TS/SCI Clearance with SAP
Ready to Make a Difference? If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.