Key Account Manager, Retina - Mid-Atlantic

Outlook Therapeutics (Nasdaq: OTLK) is a commercial-stage biopharmaceutical company redefining the standard of care in retinal disease. In the United States, our lead product has received FDA approval, making it the first and only FDA-approved ophthalmic formulation of its kind for the treatment of wet AMD, and we are preparing for US commercial launch. Our lead product is also the first ophthalmic formulation of its kind to receive Marketing Authorization from the European Commission and the UK MHRA for the treatment of wet age-related macular degeneration (wet AMD), and has launched across Germany, Austria, and the UK. Driven by the stories of the patients we serve, we are united with the vision-care community around a single goal: a future where everyone with retinal disease can envision a brighter world.

Reports To: National Sales Director Level: Individual Contributor – Key Account Manager Field-based – Territory covers a broader region but main area is Washington, DC and Baltimore, MD Employment Type: Full-time This is a rare ground-floor moment at a company hitting its commercial inflection point. As a lean, fast-moving organization, we offer scope and ownership that larger companies can't: your work is visible, your decisions matter, and you'll help build the function rather than simply maintain it. You will be one of 19 Key Account Managers hand-selected to launch our lead product in Retina. Because the team is intentionally small, each KAM covers a large geography with expansive opportunity, carries a territory goal from Day 1, and owns the full customer relationship from first call through long-term growth. If building something from nothing, with incomplete information and a number on your back, sounds like the best job you could have, read on. Territory & Account Ownership – From Day 1 Own all commercial activity across a large, multi-state territory as the primary point of contact for retina specialist practices, multi-location retina groups and practice networks. Map each account's full decision structure: retina specialists, practice owners and administrators, billing and reimbursement managers, purchasing and inventory leads, and clinical staff. Hunt beyond existing relationships – prospect and open new accounts without waiting for leads. Track performance against goals and adjust plans quickly based on account trends and market dynamics. Buy-and-Bill in the Physician Office Lead practice-level conversations on in-office buy and bill , including acquisition cost, Medicare Part B (ASP-based) reimbursement, J-code billing, payer mix and cash-flow impact. Guide practices through purchasing via specialty distributors and GPO arrangements, as well as inventory management and product handling. Partner with Access & Reimbursement, Strategic Accounts, and Trade & Distribution colleagues within defined compliance boundaries, so practices are reimbursed and reorder with confidence. Adoption & Implementation Across Stakeholders Move each account from interest to first order to routine use by working through every operational step: treatment protocols, formulary decisions, EHR order sets, billing setup, inventory and staff training. build relationships with regional thought leaders and support local education programs. Anticipate implementation barriers and resolve them with internal partners before they stall adoption. Connect customers with available support services and drive consistent pull-through at the account level. S. commercial field team – opening new accounts, establishing the brand in priority markets, and shaping the playbook future teams will inherit. Share competitive and customer insights with Sales, Marketing, and Medical Affairs to inform strategy. Represent Outlook Therapeutics at regional meetings and events, bringing field insights back to leadership. Conduct all activities in accordance with the PhRMA Code, and all applicable laws, regulations, and company policies. Maintain accurate, timely records of customer interactions and expenses. Manage territory budget and resources responsibly.

A large territory with untapped accounts energizes you. As one of 19, you share what works, pull teammates forward and help shape how this company sells.

Bachelor's degree required.

5+ years of pharmaceutical, biotech, or medical-device sales experience, including at least 3 years calling directly on Retina specialist practices . Demonstrated success selling a buy-and-bill, physician-administered product in the office setting , including practice-level discussions of acquisition cost, Part B reimbursement and J-code billing.

Experience driving adoption of a new product, technology or reimbursement process that required change across multiple stakeholders within a practice.

Consistent, verifiable record of meeting or exceeding sales goals (e.g., Proven ability to manage complex, multi-stakeholder accounts independently across a large geography.

Willingness to travel extensively within the assigned territory, including overnight travel; ability to meet customer credentialing requirements for practice access.

Founding member of a newly built field team or start-up commercial organization. Working knowledge of retina GPOs, specialty distributors and practice economics in multi-location or private equity-backed retina groups. Competitive base salary, annual performance bonus, and equity — so you share in the value you help create

Comprehensive health coverage: medical, dental, and vision

Generous paid time off and company holidays

Mission-driven work that helps preserve sight for patients who are counting on it

This role is also eligible for a sales bonus and a meaningful equity grant, reflecting the opportunity to build lasting value at a company at a commercial inflection point. We are committed to building an inclusive environment where every team member can do their best work, and we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available to qualified individuals with disabilities.