Key Account Manager

RETAIL KEY ACCOUNTS MANAGER - REMOTE (~50 % TRAVEL)

ABOUT US

Vivazen launched with a disruptive idea: that a small, plant-powered shot could outperform the synthetic stimulants dominating convenience counters. Over a decade later, we’ve not only proven it—we’ve defined the category. As the original brand to bring kratom-based products to market, we’ve since expanded into a powerful portfolio of clean, effective botanical blends—with more than 700 million servings sold nationwide.

Retailers rely on Vivazen to drive real revenue in minimal space. Consumers trust us for fast-acting, feel-good energy they can count on. And behind it all is a business built for speed, ownership, and performance.

At Vivazen, you won’t wait for permission or promotion. From day one, you’ll run a real territory with clear goals, visible numbers, and the support to win. As we enter a new phase of rapid growth, we’re building a team that’s as ambitious as the opportunity. If you're motivated by autonomy, accountability, and upward mobility—and you want to help shape the future of natural performance—you’ll go far at Vivazen.

WHAT YOU’LL DO

As a Retail Key Account Manager, you will accelerate Vivazen’s national expansion by securing and growing high-impact retail partnerships that meaningfully expand brand presence, volume, and velocity. You will cultivate relationships with established retail organizations and their distribution networks—regional and national players with broad category reach, strong operational infrastructure, and the ability to scale rapidly.

Your work will directly influence Vivazen’s ability to reach thousands of new retail doors. You will lead the full sales cycle from prospecting and value articulation to finalizing terms and ensuring exceptional launch execution at store level and through partner distribution channels.

This role blends strategic retail account management with the ability to navigate complex distribution environments. You’ll engage with senior retail buyers and operational leaders, attend trade shows, negotiate high-value agreements, and partner internally to ensure readiness and sustained account performance.

WHO YOU ARE

• Strategic Closer – You excel at complex negotiations, navigating multi-stakeholder environments to secure transformative partnerships.
• Retail & Distribution Savvy – You understand how national and regional retail organizations operate, including the distribution ecosystems behind them across convenience, beverage, tobacco, and wellness categories.
• Growth-Oriented Hunter – You thrive on whitespace, building new relationships, and identifying high-value opportunities others miss.
• Disciplined Operato r – You maintain high CRM accuracy, forecast reliably, and work cross-functionally to ensure launches perform.
• Mission-Driven – You believe in the value of natural wellness and want your work to have a meaningful impact.

RESPONSIBILITIES

• Identify, pitch, and secure strategic retail partnerships across convenience, tobacco, beverage, wellness, and general merchandise channels.
• Manage a robust pipeline of enterprise-level retail prospects from introduction to close.
• Develop tailored business plans for each key retail account, including volume, pricing, margin structure, promotional cadence, merchandising support, and operational needs.
• Navigate complex decision-making environments with both retail organizations and their distribution partners to establish long-term, scalable programs.
• Negotiate within margin guidelines to ensure profitable growth while expanding footprint and revenue.
• Partner with internal teams to drive onboarding, initial shipments, in-store execution, and sustained reorder velocity.
• Represent Vivazen at national trade shows, retail expos, and key account events to strengthen relationships and accelerate close timelines.
• Maintain accurate CRM documentation, deliver weekly revenue and pipeline forecasts, and share market insights to support broader go-to-market strategy.

WHAT YOU’LL BRING

• 5 –10 years of experience closing large-scale retail or distribution-driven partnerships in convenience, tobacco, beverage, cannabis, or adjacent categories.
• Demonstrated track record of landing multi-million-dollar distributor and retail programs that reach 1,000+ stores and generate ≥ $5M in annual run-rate within 18 months.
• Existing relationships or networks within regional and national retail organizations or their distribution partners.
• Expertise in margin management, trade-promotion mechanics, and joint-business planning.
• High-EQ communicator and skilled negotiator who thrives on travel and face-to-face selling.
• Proficiency with CRM and experience leveraging data and analytics (e.g., Nielsen/IRI) to support sales strategy.

WORK STYLE & TRAVEL

Remote-first role with up to 50–60% travel for strategic meetings, trade events, and key account visits. You manage your time to maximize impact and close velocity.

COMPENSATION

A competitive base salary will be provided in this position, with an additional lucrative bonus plan based on performance and commission based on revenue. In this role you will contribute directly to a highly lucrative exit and will be rewarded generously as a result. Full medical benefits are provided as part of this role.

Seniority level

Director

Employment type

Full-time

Job function

Sales, Management, and Distribution

Industries

Food and Beverage Manufacturing

Benefits

• Vision insurance
• Medical insurance
• Disability insurance