Key Account Executive

What You Do:

Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.

Territory:

Southeast

Responsibilities:

• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with the account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer satisfaction, understand the customer's business and workflows, and develop a proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and provide feedback to marketing
• May provide customer product training as necessary

Qualifications:

• Minimum of 5 years of demonstrated successful customer-facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3 years’ experience managing a book of business of Major Accounts
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of Cloud and SaaS
• Able to travel 70%+ (3-4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Startup experience and some vertical experience
• Law Enforcement / Public Safety experience
• Team Player: collaborate with various team members regularly
• Ready to own and drive the territory

Compensation and Benefits:

• Competitive On-Target Earnings and 401K with employer match
• Uncapped commissions
• Discretionary paid time off
• A supportive parental leave policy
• Ride along with real police officers in real life situations, see them use technology, and get inspired
• And more...

Some roles may also require legal eligibility to work in a firearms environment.

Equal Opportunity Employer Statement:

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances, and empowering all of our employees so they can do their best work.