Managing complex workers' compensation claims, the full-time Kentucky Licensed Workers' Compensation Claims Representative will investigate, resolve, and maintain accurate reserves while collaborating with various stakeholders, working in a hybrid capacity with remote flexibility and occasional office visits in Carmel, IN. Key responsibilities Execute ongoing claim management activities to achieve favorable outcomes in alignment with the ecovery Return to Wellness philosophy Investigate assigned claims to assess coverage and determine compensability while maintaining accurate case reserves Prepare claim status reports and manage Return to Wellness initiatives in collaboration with agents and clients Required qualifications Bachelor's degree with a minimum of five years of experience in workers' compensation claims management, or ten years in a professional claims capacity without a degree Comprehensive knowledge of applicable state laws and industry standards Proficiency in Microsoft Office and ability to learn new software applications Advanced analytical skills for interpreting information and making claims-related decisions Excellent organizational and negotiation skills