Providing essential support to Kentucky residents, the full-time Kentucky Licensed Customer Service Representative will assist with health benefits inquiries, including SNAP and Medicaid, while working remotely and adhering to a structured schedule. Key responsibilities: Handle multiple call types related to health benefits, including application status and password resets Input and interpret data while navigating various systems during back-to-back calls Maintain professionalism and adhere to quality assurance guidelines throughout all customer interactions Required qualifications: Minimum of 1 year experience in a high-volume call center Minimum of 1 year customer service experience High school diploma or GED Reliable internet access and a quiet work environment Must reside in the State of Kentucky
Kentucky Licensed Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.