Providing exceptional customer support, the remote Kentucky Licensed Customer Care Specialist will manage inbound inquiries and support tickets, ensuring a seamless customer experience while addressing fulfillment, billing, and technical issues. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide Tier 1 support for standard issues, including password resets and basic product questions Document customer interactions and follow up to ensure satisfactory resolution of issues Required Qualifications High school diploma or equivalent; Associate's or Bachelor's degree is a plus Basic knowledge of Kentucky Title and Registration Proven customer support or client service experience Familiarity with CRM systems and practices is preferred Experience in title, registration, DMV, or dealership is preferred
Kentucky Licensed Customer Care Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.