Working remotely in a full-time capacity, the Kentucky Customer Service Advisor will handle health insurance inquiries from customers and providers via phone and email, ensuring accurate information is provided while maintaining a professional demeanor. Key responsibilities Research and resolve questions regarding benefits, eligibility, and payments Document each customer interaction clearly in the tracking system Provide timely solutions through various communication channels, including phone and email Required qualifications High school diploma or equivalent 2+ years of customer service experience in a relevant field Basic math skills for payment-related inquiries Ability to work within a set schedule and demonstrate reliable attendance Must be a Kentucky resident with a distraction-free workspace and high-speed internet access
Kentucky Customer Service Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.