Que Technology Group, Inc.,
is seeking a
Junior System Administrator
to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Job responsibilities include, but are not limited to:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Required Qualifications:
Bachelor's degree in technical discipline
Minimum of three (3) years of system administration experience or eight (8) years' experience in lieu of degree
DoD 8570 IAT II level certification
BENEFITS:
Competitive salary
Company Medical/Dental/Vision plans - Company paid
Short-term Disability, Long-term disability and Life Insurance - Company paid
Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
Vacation / Personal days granted at 25 days per year
Paid Federal Holidays - 11 days
$5,000 Annual Professional Development Fund plus 40 paid hours if in class
401K with 6% company match; all contributions are immediately vested by Employee
Employee will be paid a bonus of $10,000 per employee hired based on their referral
Up to 3 paid Code Red days due to customer closure
Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
is seeking a
Junior System Administrator
to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Job responsibilities include, but are not limited to:
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Required Qualifications:
Bachelor's degree in technical discipline
Minimum of three (3) years of system administration experience or eight (8) years' experience in lieu of degree
DoD 8570 IAT II level certification
BENEFITS:
Competitive salary
Company Medical/Dental/Vision plans - Company paid
Short-term Disability, Long-term disability and Life Insurance - Company paid
Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
Vacation / Personal days granted at 25 days per year
Paid Federal Holidays - 11 days
$5,000 Annual Professional Development Fund plus 40 paid hours if in class
401K with 6% company match; all contributions are immediately vested by Employee
Employee will be paid a bonus of $10,000 per employee hired based on their referral
Up to 3 paid Code Red days due to customer closure
Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Junior System Administrator (TTO7) Jobs in annapolis at Unknown Company
This position is listed as full time and onsite.