Allego is seeking a Junior Support Engineer to join the Customer Success team as the primary technical support contact. You will analyze, reproduce, and resolve issues by leveraging logs, data, and built-in functionality, while coordinating with Product, Dev, and CS.
You’ll help document workflows and assist customers with best practices. The role emphasizes independent work in a largely remote setting, with a strong focus on customer advocacy and clear, actionable communication for bug fixes
#J-18808-LjbffrJunior Support Engineer — SaaS & Cloud Troubleshooter in waltham at Unknown Company
This position is listed as full time and able to be worked remotely.