Junior Servicenow Developer

Junior ServiceNow DeveloperLocation & term: Remote, 12 months (2,080 hours). Target start: November 2025. Team context: Enterprise Platform Team with admins and platform devs; PMO support; agency product owners/SMEs.Core responsibilities:Contribute to PSDS scoped app development and platform enhancements across ITSM/ITOM/ITAM/IRM/SPM.Build/maintain integrations; support documentation and unit testing.Participate in Agile ceremonies; deliver increments aligned to standards and best practices.Support configuration, scripting, and change management activities.Skills & experience:ServiceNow development and scripting fundamentals; exposure to PSDS.Familiarity with HAM Pro/SAM and core modules.Public-sector familiarity; Agile/Scrum participation.Typical experience band cited: 3–5 years overall ServiceNow experience (vendor should clearly label as Junior and show module contributions).Certifications (nice-to-have):Progress toward CAD/CIS or equivalent courseworkOutcomes:Accelerate digital service delivery (PSDS), improve platform stability/performance, strengthen asset/service management, and transfer knowledge to internal staff.Reporting & cadence:Weekly coordination with the Enterprise Platform Manager/team.Monthly status reporting on deliverables, risks/mitigations, issues/solutions.Standard time-keeping; monthly invoicing with reconciled hours.Security, Data, and Governance:Work may involve data from public to confidential classifications; follow State OCIO information classification policies.Align with State security policies/standards; some efforts may require security review prior to issuance.Build to ITIL and ServiceNow best practices for stability, security, and compliance.Industry Vertical & Environment:Vertical: Public sector / State government shared-services environment.Mission: Mature a centralized ServiceNow platform (including PSDS and core modules) to optimize statewide service delivery, build internal capacity, and reduce reliance on third-party implementers.Proposal, Packaging, and Evaluation (what to prepare):Resumes: Live resumes, max 2 pages each; clearly label Senior vs.

Junior.References: 2 references per candidate, with work performed in the last 3 years.Scoring focus (100 pts total):Background/Experience (30)References (15)Value-Added (20) — public-sector experience, blended rate option, Agile/Scrum, CMDB/integrations, advanced opsCost (35) — must be within established MSA ceilingsPricing form: Provide hourly rates for Senior and Junior and a total evaluated all-inclusive price.Eligibility: Vendors must be qualified under the applicable master agreement before award.Not Explicitly Specified (assumptions to manage):No formal year-bands separating Senior vs. Junior beyond the 3–5 years overall requirement—differentiate via ownership scope, leadership/mentoring (Senior) vs. contribution scope (Junior).No explicit overtime policy; assume all-inclusive hourly rates.