GR8_TECH is seeking a Junior L2 Technical Support Specialist for the CRM Team. The role focuses on ensuring reliability of the Engagement-CRM platform for B2B operators, handling tickets, reviewing data, and guiding client configurations from runbooks.
You will diagnose issues via logs and admin panels, translate technical errors for clients, and escalate to middle-level engineers with complete context. This is a remote US-focused opportunity with growth potential.
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