Total Wine & More is seeking a Service Desk Technician to join our Technology team. You will provide frontline IT support to store and corporate staff, primarily remotely, handling incidents and requests with guidance from peers.
The role requires adaptable problem-solving, strong communication, and adherence to SLAs in a fast-paced retail setting. You will triage and resolve issues via Jira, collaborate across teams, and help maintain accurate documentation.
#J-18808-LjbffrJunior IT Service Desk Technician | Remote Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.