Junior Project Analyst needs 1 to 5 years of experience working in a technical IT environment.
Junior Project Analyst requires:
- Entry to mid‑level knowledge of a network technology discipline e.g. IP Routing and Switching, Routing Protocols, WAN, Firewall, Packet Analysis, IP Telephony, Infrastructure, Capacity Planning, IT Tools and other relevant technologies.
- Knowledge of the organization, processes and customers.
- Knowledge of incident and change management principles and best practices.
- Monitoring of incident queues to ensure SLA delivery.
- 1 to 3 years of experience working in a technical IT environment.
Provides project coordination on low to medium complexity network support activities.
Completes network administration tasks and analyzes processes for improvement.
Participates in the network project planning process. Works as a member of a project team on business projects.
#J-18808-Ljbffr