Field Service & Technical Sales Engineer - Industrial Material HandlingJob family: Engineering Business area: Pulp & Paper Service Contract location: Exton, PA, US Working location: Exton Location type: Remote Contract type: PermanentEvery day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do!
We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.Location: Remote – Ohio Valley Region Preferred | Travel ~50% Work on Real Equipment. Solve Real Problems. Build Customer Relationships.
At ANDRITZ – Allen?Sherman?Hoff (ASH), you'll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running. This is a hands-on, field-based role that blends technical problem solving, customer interaction, and business development —ideal for someone who enjoys working with equipment while identifying opportunities to improve performance and grow business.What You'll DoField Service & TroubleshootingPerform on-site diagnostics and troubleshooting of ash handling and material handling systemsSupport installation, startup, shutdowns, and commissioning activitiesEvaluate existing systems (ANDRITZ and competitor equipment)Conduct multi-day site assessments to identify performance improvementsCustomer-Facing & Relationship BuildingWork directly with plant operations, maintenance, and engineering teamsDeliver technical recommendations, system evaluations, and trainingBuild long-term customer relationships through hands-on supportAct as a trusted advisor in solving equipment and process challengesBusiness Development & GrowthIdentify and develop aftermarket service, upgrade, and parts opportunitiesSupport technical proposals, scopes, and solution developmentPartner closely with Sales, Engineering, and Aftermarket teamsHelp expand ASH's reach into new industries and applicationsWhat This Role Is Really LikeYou'll spend time in the field at customer sites, not behind a deskYou'll work directly on industrial equipment and real-world system challengesYou'll be the bridge between technical problem solving and business growthTravel (~50%) is tied to hands-on work and meaningful customer engagementWho This Role Is Built ForThis role is ideal for individuals coming from:Field Service Engineer – industrial equipmentMaintenance / Reliability Engineer (power plant or heavy industry)Mechanical Engineer with hands-on troubleshooting experienceAftermarket, service, or equipment support rolesTechnical sales or service engineers in industrial environmentsWhat You BringExperience working with industrial equipment, mechanical systems, or material handling systemsHands-on experience with: Troubleshooting Maintenance Commissioning or field serviceStrong customer-facing communication and problem-solving skillsAbility to work independently in field environmentsInterest in combining technical expertise with business developmentExperience in power generation, ash handling, material handling, or heavy industrial environments is a strong plusTravel Approximately 50% travel to customer sites across the U.S. Travel is tied directly to field service, troubleshooting, and customer engagementWhy ANDRITZ – Allen?Sherman?HoffWork directly with real industrial equipment and operational challengesBuild relationships with major power and industrial customersGrow into a role that combines technical expertise and business impactBe part of a global leader in material handling and process equipment solutionsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.