Product Applications EngineerAt Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.
As a Product Applications Engineer, based in Middlefield (CT), you will serve as a key technical expert supporting ZYGO's optical metrology solutions. In this highly collaborative and customer-facing role, you will work closely with Sales, Product Management, and Engineering teams to support pre- and post-sales activities, develop application solutions, and deliver exceptional customer outcomes.Key ResponsibilitiesServe as a customer-facing technical expert for ZYGO's metrology instrumentationSupport sales efforts through sample measurements, instrument demonstrations, and technical reportingCollaborate with Product Management, Engineering, and Innovation teams to drive application strategies, resolve technical issues, and enhance product capabilitiesCoordinate and support global rollout of application solutions, including training regional teamsDeliver onsite and remote customer training; support technical events, tradeshows, and conferencesTroubleshoot complex customer applications and provide tailored measurement solutionsEvaluate product performance from a user perspective and provide actionable feedbackIdentify and develop new applications and use cases for ZYGO technologyCreate and maintain technical documentation including application notes, presentations, and training materialsRequired Skills and QualificationsB.S. in Optics, Physics, Engineering, or related field3-5 years relevant experienceApplications or Systems Engineering experience in a B2B equipment environmentCustomer-facing technical support experience (pre- and post-sales)Experience with metrology, precision instrumentation, or optical systemsStrong problem-solving skills in complex or ambiguous environmentsExcellent communication skills with the ability to translate complex technical concepts clearlyProgramming experience in Python or related languagesFamiliarity with CAD and/or optical modeling toolsWilling to travel up to 25% domestically and internationallyBring your passion and commitment to Zygo, where we are curious, collaborative, persistent, and confident, and where safety and quality guide every step of our journey.
Grow with us as we solve complex challenges, inspire confidence, and drive excellence in manufacturing. Are you ready to expand the boundaries of possibility, simplify the complex, and embody the values that define our success? We welcome your unique perspective and invite you to join us!