Join SERVPRO Team CHG — Where "Yes" Is Our CultureWorking with SERVPRO Team CHG means saying yes — yes to growth, yes to teamwork, and yes to helping people rebuild after some of their toughest days. When a disaster like water damage, fires, floods, or mold strikes, we're the first step in helping customers get back to normal. It's not easy work — sometimes it's messy, unpredictable, and demanding — but it's meaningful. Every day, we make a difference. We're not a big, faceless corporation — we're a close-knit, fast-growing team that supports one another, adapts quickly, and takes pride in doing things the right way. If you're organized, dependable, and thrive on helping others, this may be the perfect opportunity for you to live out our Culture of Yes: Yes to stepping up Yes to customers Yes to doing whatever it takes to get the job done right Join us and help people rebuild what matters most.What We OfferCompetitive compensationSuperior benefits packageProfessional development and paid trainingSupportive, family-like team cultureAnd more!This is a role where your organizational skills and customer service make a real difference every day.About the RoleAs a Job File Coordinator, you'll serve as a key point of contact between customers, project managers, and the rest of our restoration team. You'll help ensure that projects run smoothly — from documentation and estimates to communication and follow-up. If you're self-motivated, detail-oriented, and enjoy keeping things on track behind the scenes, you'll thrive in this role.Key ResponsibilitiesServe as the primary liaison between customers, insurance representatives, and internal teamsMaintain clear, consistent communication with all project stakeholdersOversee and monitor daily project progress, audits, and work-in-progress reportsCreate and maintain job files, estimates, and documentation using industry softwareReview and validate job site documentation for completeness and accuracyCollaborate with Project Managers to ensure each project is properly documented from start to finishProvide administrative and communication support across departments when neededWhat You Bring1+ year of customer service and/or office administration experienceHigh school diploma or GED (preferred)Strong attention to detail and ability to multitask effectivelyProficiency in Microsoft Office and other relevant computer applicationsExcellent communication and organization skillsA positive, proactive attitude — ready to say "Yes" to challenges and teamworkSkills / Physical Demands / CompetenciesThis position is primarily sedentary in a fast-paced office environmentSome filing or light lifting may be required (e.g., opening cabinets, organizing files)Must be able to pass a background check (subject to applicable laws)Additional InformationEach SERVPRO® Franchise is independently owned and operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor) in any manner whatsoever.
Compensation: $18.00 per hour