Job File Coordinator

Job File CoordinatorWe help people recover after property damage caused by fire, water, storms, and other disasters. Behind every successful restoration project is a strong support team ensuring information, documentation, and communication flow seamlessly. As a Job File Coordinator, you will serve as the operational hub of our restoration business.

This role supports Project Managers and field teams by coordinating project documentation, maintaining schedules, managing administrative processes, and ensuring all project information is accurate and up to date.If you're highly organized, detail-oriented, thrive in a fast-paced environment, and enjoy helping teams succeed, this could be the perfect opportunity for you.Why This Role MattersIn a growing and fast-paced industry, smooth operations depend on accurate information and effective communication. The Job File Coordinator serves as the "heart" of the operation, ensuring critical project information moves efficiently both internally and externally. Your work directly contributes to project success, customer satisfaction, and the overall growth of the business.ResponsibilitiesSupport, facilitate, and coordinate the activities of multiple Project Managers and project teamsServe as a primary point of contact for customers, insurance adjusters, vendors, subcontractors, and project teamsAssemble emergency services estimates and project documentationComplete, track, and maintain contracts, invoices, estimates, and submittalsMonitor project progress and provide timely updates to Project ManagersMaintain project schedules, job files, and operational recordsCoordinate customer satisfaction surveys and warranty follow-up activitiesAssist in securing client payments and managing project financial documentationEnsure accurate and timely data entry across company systemsSupport the overall efficiency and effectiveness of restoration operationsRequired QualificationsHigh School Diploma or equivalentStrong organizational and administrative skillsExcellent attention to detail and accuracyStrong verbal and written communication skillsDemonstrated mathematical and analytical abilitiesProfessional appearance and customer-focused attitudeAbility to manage multiple priorities in a fast-paced environmentStrong computer and data management skillsPreferred QualificationsExperience in the restoration, construction, insurance, or related industriesPrevious project coordination or administrative support experienceFamiliarity with project management software and office systemsDesired Skills & AttributesHighly organized and process-orientedStrong problem-solving abilitiesDetail-oriented with a commitment to accuracyAbility to hold others accountable and ensure follow-through on tasksStrong deductive reasoning and critical-thinking skillsSystems-minded with the ability to identify and improve processesSelf-motivated and dependableTeam player who enjoys supporting others and contributing to shared successMake an Impact Every DayAs a Job File Coordinator, you'll play a critical role in helping restoration projects stay organized, efficient, and successful.

Your attention to detail and commitment to excellence will help ensure customers receive exceptional service during some of the most challenging times in their lives.Apply today and become part of a team dedicated to restoring properties, rebuilding trust, and serving our communities with excellence