Job Claims Support Clerk – In Office

Claim Clerk PositionStart your career in claims support with a company that invests in you. At CCMSI, we're proud to be a 100% employee-owned company with a passion for delivering exceptional client service and developing talent from within. As a leading Third Party Administrator in self-insurance services, our teams enjoy a culture rooted in trust, opportunity, and growth.

If you're detail-oriented, reliable, and ready to grow, our Minnetonka office is looking for a Claim Clerk to join the team.Why join CCMSI?Employee-Owned Culture: You're more than an employee – you're an owner. Career Development: On-the-job training, mentoring, and internal advancement paths. Work-Life Balance: 4 weeks of PTO in your first year + 10 paid holidays.

Comprehensive Benefits: Medical, Dental, Vision, Life, Disability, Critical Illness, ESOP, 401(k), and more. Positive Work Environment: Structured support, manageable workloads, and leadership that cares.Position OverviewAs a Claim Clerk, you'll play a key support role for our claims team—ensuring claim files are maintained, mail is processed accurately, and internal communications are timely and clear. You'll also assist with receptionist coverage and support the team's client service standards through accurate and organized documentation.ResponsibilitiesMatch and process incoming and outgoing mail for assigned accounts.Assist in claim file creation, filing, and maintenance—both physical and digital.Summarize correspondence and medical records in claim log notes as directed.Make and return provider or other follow-up calls, as requested.Photocopy, retrieve, and re-file claim materials as needed.Provide back-up support to the receptionist and other clerical staff.Maintain compliance with client-specific service commitments.QualificationsWhat you'll need to succeedStrong attention to detail and organizational skills.Ability to work independently, meet deadlines, and manage multiple tasks.Excellent written and verbal communication skills.Proficiency with Microsoft Office Suite.A professional, confidential, and team-focused approach.Education & ExperienceHigh school diploma or equivalent required.Prior office or clerical experience preferred.Core Values in ActionAt CCMSI, we lead with integrity, enthusiasm, and a relentless focus on client service.

Our employees uphold a culture of respect, ownership, continuous improvement, and collaborative leadership.