Japanese Bilingual Logistics Operations and Customer Service Manager

Position
Title: Japanese
Bilingual Logistics Operations & Customer Service Manager

Location:
Torrance,
CA

Classification:
Full-Time /
Exempt

Work
Schedules: 8:30 am ~ 5:30 pm or 8:00 am ~ 5:00 pm

Summary

An
established and growing logistics and warehousing organization operating in the
Los Angeles area is seeking a dedicated Operations Manager and Customer Service
Representative to join their team. The selected professional will oversee daily
warehouse operations, manage floor activities, and deliver exceptional customer
support. This organization values operational excellence and seamless client
communication, making this a pivotal role for their continued success in the
region.

Essential
Duties and Responsibilities include but not are limited to

• Managing
  and optimizing daily warehouse operations, inventory control, and
  logistics workflows.
• Supervising
  warehouse floor activities to ensure safety, efficiency, and adherence to
  company standards.
• Serving
  as the primary point of contact for customer inquiries, order tracking,
  and issue resolution.
• Bridging
  communication between warehouse staff and clients to maintain high
  satisfaction levels.
• Coordinating
  shipping and receiving schedules to meet operational demands.

Qualifications

Required

• Proven
  experience in warehouse operations, on-site facility management, and
  customer service.
• Bilingual
  proficiency in English and Japanese (both written and verbal) to support
  clients and operations effectively.
• Strong
  organizational, leadership, and problem-solving skills in a fast-paced
  environment.
• Ability
  to commute reliably to the Los Angeles warehouse location.

Preferred

• Proficiency
  in Spanish, in addition to English and Japanese, is highly advantageous.
• Prior
  experience in third-party logistics (3PL) or supply chain management.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.