IVR Software Development Engineer OpportunityThe IVR Software Development Engineer will work with technical and business partners to design and maintain optimal programming and environment solutions for the client IVR. As the IVR Developer you will work closely with Contact Center telephony and voice teams to design, code, test, implement and support application software.What you are good at:Work with technical and business experts to create and support optimal production and test environment solutionsDevelop plans for proof of concept and validation of technology/solutionsDevelop and support the tools and processes to gather detailed user requirementsParticipate in strategic planning discussions with technical, business, and client stakeholders Identify gaps in processes and services across environmentsReview programming and environment changes and raise awareness for potential impactsEffective and efficient utilization of programming toolsArchitect and develop effective solutions that are in line with the organization's visionActively participate in product design and development sessionsDevelop architectural diagrams/documents, develop software codes and automated test scriptsWhat you have:5-6 years of experience with the following: Java, Spring framework, VXML, Nuance platforms or other voice applications, Linux/UnixPrior experience with IVRs and how they work, such as call routing, grammars, queueing, message updates, authentication, voice identification, etc.
IVR developer - Senior (6-10 Yrs) Remote (13709580) in san francisco at Unknown Company
This position is listed as full time and onsite.