IVR DeveloperIVR application development and support - both for project deliverables and in production environment. Required to work some after-hours and weekends as needed. Knowledge of Open Source technologies (Ant, Anthill, Maven2).
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys) Working Knowledge of telephony technologies in a call center environment Java, Linux, Oracle.Net, C+MUST have IVR background There will be on-call rotations - every 7 weeks on call for 24 hrs for 7 seven days Heavy infrastructure knowledge - KEON, LDAP, etc Don't need to be MQ expert but understand the topology of flow of applications / IVR applications Group supports: web phone, social media, and IVR Ideally need ability to write java code but this is not a java development role