IVR DeveloperLocation: Chicago, ILDuration: ContractSkills Required:Minimum 6+ years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.Experience in Genesys composer and IVR call flow development is must.Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice ObjectKnowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP)Genesys, Cisco and Azure Certifications Preferred.Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya/CiscoGood troubleshooting skills (Log reading, tracing calls and analyzing issues)Proficient in OracleExcellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.Ability to apply technical/end-user knowledge to a range of situations.Regards,Ashutosh PasbolaAssistant ManagerSyntricate Technologies Inc.