American Family Insurance in Madison, WI, seeks a Lead Technology Services Specialist to own ITSM data, analytics, and governance. You will lead enterprise reporting, dashboards, and KPIs using ServiceNow, Tableau, and GCP, delivering data-driven insights to leadership and operations.
In this hybrid role, you will partner with IT leaders, platform teams, and business stakeholders to standardize metrics, drive continual service improvement, and ensure data quality and compliance across the
#J-18808-LjbffrITSM Analytics Lead: Data Dashboards & Insight Strategy in madison at Unknown Company
This position is listed as full time and hybrid.