Baptist Health is seeking a Service Management Analyst to support ITSM, incident, problem, and change management in a remote-eligible role. The position emphasizes RCA, root-cause analysis, and cross-team coordination to ensure service continuity in a healthcare environment.
Responsibilities include leading remediation efforts, maintaining documentation, and providing timely updates during major incidents. Strong knowledge of ITIL foundations and ServiceNow is beneficial.
#J-18808-LjbffrITSM Analyst: Incident & Problem Lead, Remote in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.