Baer is seeking an experienced Service Manager to lead ITIL-aligned Incident, Problem and Change processes for a long-term SaaS project. The role will coordinate cross-functional teams, oversee infrastructure migrations, and ensure security/compliance across a SaaS environment from a remote US base.
The ideal candidate has 5+ years in ITSM, strong ITIL knowledge, and hands-on experience with ServiceNow and Jira tools. Bachelor’s degree and ITIL certification preferred. W2 or C2C alignment.
#J-18808-LjbffrITIL-Driven Service Manager: Incident & Change (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.