IT Vendor Manager / AV Vendor Management / Hybrid / New York City Our client is a leader in the fintech industry. They are looking to hire an individual to join their Enterprise Technology and Infrastructure team as an IT Vendor Manager. You'll be the day-to-day point of contact between their partner ecosystem and the internal groups that depend on it (Workplace/Facilities, IT Engineering, Sourcing, and Legal). Your job is to turn contracts into accountable, measurable service, and to keep leadership informed on how each partner is performing.
Contract Duration: 1+ Years
4–6+ years in IT vendor management, partner operations, technology procurement, or a related contracts-focused role.
Hands-on experience building and running supplier governance programs, including QBRs and scorecards.
Working knowledge of enterprise IT and AV services, professional services engagements, and how SOWs are typically structured.
Comfort reading and enforcing contract terms: milestones, deliverables, warranties, service credits, and commercial provisions.
History of partnering with procurement, legal, and engineering teams to drive vendor accountability. Fluency with tracking and workflow platforms (Smartsheet, Jira, Google Workspace, procurement systems, or similar). Run the governance cadence for our key technology and workplace partners: quarterly business reviews, recurring operational check-ins, and performance scorecards. Track partner KPIs and SLA attainment, and lead resolution of escalations involving scope, delivery, service quality, or commercial terms. Coordinate with Sourcing, Procurement, Legal, and AV/Workplace engineering on renewals, change orders, scope changes, and the technical evaluation of RFP responses. Maintain a single source of truth for partner commitments, contract and maintenance expirations, open deliverables, and spend, using portfolio and workflow tools.
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
401(k) including match with pre and post-tax options
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy.
IT Vendor Manager in new york at Unknown Company
This position is listed as contract and hybrid.