Supporting and enhancing IT Service Management processes, the full-time remote IT Technology Analyst II will manage system enhancements, create project specifications, and facilitate end-user training while collaborating with IT teams and stakeholders. Key responsibilities Defines and documents requirements for system enhancements and resolves deficiencies Creates project specifications and analyzes trade-offs between usability and performance needs Develops comprehensive test plans and provides advanced guidance for testing and validation Required qualifications High school diploma/GED or equivalent working knowledge with two years of technical support experience Proficiency in developing conceptual sketches, wireframes, and visual mock-ups Experience with troubleshooting complex technical issues Knowledge of Information Technology in a fast-paced environment Exceptional written and verbal communication skills
IT Technology Analyst II in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.