IT TechnicianThis is an entry-level, onsite IT Support Technician role focused on maintaining and supporting end-user technology. The position involves building, deploying, and troubleshooting computer workstations, providing Level 1–2 support, and ensuring conference room technology is operational. This role is ideal for an individual who is eager to learn and grow, as hands-on training will be provided to build foundational IT skills.Key ResponsibilitiesProvide onsite IT support for end-user technology.Build, image, deploy, and maintain computer workstations and equipment.Troubleshoot hardware and software issues for Level 1 and some Level 2 support.Support and maintain conference room technology, including audio/visual equipment and meeting setups.Prepare conference rooms for daily use and assist with setup for high-visibility events.Perform routine maintenance, updates, and equipment upkeep.Respond to and resolve onsite technical issues in a timely manner.Assist users with technical questions and deliver a professional customer service experience.Follow established processes while learning and developing IT support skills.QualificationsA strong willingness to learn, adapt, and grow in an IT support role.Basic understanding of computer hardware and common software applications.A problem-solving mindset and the ability to work through technical issues methodically.Customer service skills with clear and professional communication.Ability to manage multiple tasks and stay organized.Comfortable working hands-on in an onsite setting.Ability to follow processes and escalate issues appropriately.Ability to lift and move equipment up to 50 lbs.