Join Team Royal!At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results. We believe in transforming the culture of construction, creating a space where everyone feels they belong. We are proud to support initiatives like "Breaking Barriers," showcasing the incredible contributions of women in our industry.
Breaking Barriers: Women At Work Episode 1We are able to sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty. These values support our core purpose; to build great relationships, one project at a time!We believe in taking care of our team. From comprehensive wellness programs to continuous learning opportunities, we invest in your growth and well-being.We have a current opening for an IT Technician at our Sacramento, CA office.The IT Technician is a key member of the IT team and focuses on supporting end users.
The IT Technician will work with internal employees both in person and remotely with questions and problems concerning computer systems, hardware and software. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skillsSuccess in the position is achieved through the following duties & responsibilities:Support End Users Experience Provide exceptional IT services to Royal Electric employees.Documenting activities in the ITSM platform while meeting SLA expectations.Communicate issues, solutions, and escalations clearly and professionally.Process onboarding and offboarding while following standard operating procedures.Device and End User Management Deploy, configure, and track computers, mobile devices, software, and user access.Manage accounts and maintain security protocols for enterprise technology.Ensuring compliance with company IT standards, security policies, and device lifecycle management proceduresProvide onsite support for remote offices, including IT projects, audits, cabling, and equipment installations.Set up, configure, and maintain IT infrastructure at remote job sites, from initial deployment through ongoing support.
IT Technician in sacramento at Unknown Company
This position is listed as contract and able to be worked remotely.