Overview
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
We areseekinga skilled and detail-oriented Technical Writer to join ourInfrastructure and End-User Servicesteam. The ideal candidate will have a strong background ininformationtechnology (IT)and a proventrack recordof creating clear, concise, andaccuratedocumentation for a diverse audience.As a Technical Writer, you willbe responsible fordocumentingprocedures,maintainadocumentrepository, andensureregular document reviews as needed.The Technical Writer playsa crucial role in ensuring that our internaldocumentation meetscompany andregulatory standards.
Responsibilities & Qualifications
Duties and Responsibilities:
* Create and Maintain Documentation: Develop and update a variety of documents, including standards, procedure s, and job aids , e nsuring accuracy, clarity, and compliance with company standards.
* Collaboration: Work closely with subject matter experts, compliance officers, and other stakeholders to gather information and ensure that documentation accurately reflects current practices and requirements.
* Regulatory Compliance: Stay abreast of industry regulations and internal compliance requirements, ensuring that all documentation is in compliance with stated standards.
* Document Governance:Maintain a repository of documents, including meta-data, to provide an organized source of information and ensure document review standards are adhered to.
* Quality Assurance: Conduct reviews and audits of existing documentation toidentify and correct errors and outdated information.
* Process Improvement:Developdocumentation strategies to achieve corporate goals and iidentify opportunities to enhance documentation processes and implement improvements to increase efficiency and effectiveness
Qualifications:
Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting
Preferred Qualifications:
* Excellent written and verbal communication skills.
* Detail-oriented withdemonstrated analytical and problem-solving abilities.
* Ability to work independently and collaboratively with cross-functional teams.
* Proficiency in document editing and publishing tools such as Microsoft Word.
* Familiarity with agile methodologies, Sharepoint and/or Confluence is a plus.
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #J-18808-Ljbffr
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
We areseekinga skilled and detail-oriented Technical Writer to join ourInfrastructure and End-User Servicesteam. The ideal candidate will have a strong background ininformationtechnology (IT)and a proventrack recordof creating clear, concise, andaccuratedocumentation for a diverse audience.As a Technical Writer, you willbe responsible fordocumentingprocedures,maintainadocumentrepository, andensureregular document reviews as needed.The Technical Writer playsa crucial role in ensuring that our internaldocumentation meetscompany andregulatory standards.
Responsibilities & Qualifications
Duties and Responsibilities:
* Create and Maintain Documentation: Develop and update a variety of documents, including standards, procedure s, and job aids , e nsuring accuracy, clarity, and compliance with company standards.
* Collaboration: Work closely with subject matter experts, compliance officers, and other stakeholders to gather information and ensure that documentation accurately reflects current practices and requirements.
* Regulatory Compliance: Stay abreast of industry regulations and internal compliance requirements, ensuring that all documentation is in compliance with stated standards.
* Document Governance:Maintain a repository of documents, including meta-data, to provide an organized source of information and ensure document review standards are adhered to.
* Quality Assurance: Conduct reviews and audits of existing documentation toidentify and correct errors and outdated information.
* Process Improvement:Developdocumentation strategies to achieve corporate goals and iidentify opportunities to enhance documentation processes and implement improvements to increase efficiency and effectiveness
Qualifications:
Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting
Preferred Qualifications:
* Excellent written and verbal communication skills.
* Detail-oriented withdemonstrated analytical and problem-solving abilities.
* Ability to work independently and collaboratively with cross-functional teams.
* Proficiency in document editing and publishing tools such as Microsoft Word.
* Familiarity with agile methodologies, Sharepoint and/or Confluence is a plus.
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #J-18808-Ljbffr
IT Technical Writer (Hybrid) in phoenix at Unknown Company
This position is listed as full time and hybrid.