HarmonyCares is seeking a Technical Support Supervisor in Troy, MI to lead our IT helpdesk, ensuring high-quality service and timely issue resolution. You will manage daily operations, SLAs, and cross-functional collaboration with IT teams.
The ideal candidate has 5+ years in support, 2+ years in a lead role, ITIL certs, and strong AD/Azure/Exchange/PowerShell skills. Comprehensive benefits and a mission-driven environment accompany the role.
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